Motivating People to Think and Act Differently

Part 2

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During Part 2 you will reinforce the skills you built in Part 1 and gain additional skills to listen actively, deal with complex topics and resistance, and foster collaboration.

This page asks you to tell us how your skills have been working since Part 1 and what you will bring to practice in Part 2. At the bottom of this page is an overview of the sessions.

Choose material

You need to bring three meetings, discussions, one-to-ones, calls, or presentations to practice.

We encourage you to practice complex or challenging situations because you will learn more advanced skills and — with feedback from your colleagues and coaches — you will increase your chance of success in the meetings you practice.

A number of you mentioned on your feedback at the end of Part 1 that you would like to practice a large group meeting / town hall in Part 2. If that’s something you would like to practice, it will work well for the first piece. If you have an important upcoming meeting that is with a smaller group or one-to-one, that will also work. Pick what is most important for you.
The second piece you practice should be with a group or individual who sees the world differently, and therefore will actively or passively resist.
The third piece should be a collaborative meeting — where you open the meeting and set out an issue / problem to address, and then discuss / work together to come up with a solution. If you do not have a meeting like this planned, we can discuss options onsite.

What are your goals?

Here’s a quick reminder of the skills framework we introduced in Part 1, to help you set goals now and share them at the start of your session:

Intellectual dimension

Deliver messages that are clear, relevant, and convincing

Emotional impression

Create a connection, earn trust, and convey conviction

Physical skills

Engage with presence, body language, and focused energy

Name

First Name

Last Name

If your role has changed since Part 1, let us know.

In what situations have you used the skills and tools from Part 1? What was the result?

Since Part 1, what has improved about the way you prepare for meetings and presentations?

Since Part 1, what has improved about the way you conduct meetings and presentations?

What three skill areas would you like to work on during Part 2?

Tell us about the material you are bringing to practice. What are the topics? Why are they important for you to practice?

Basic requirements above and session descriptions below

Overview of the sessions

Session 1 – Monday morning or Wednesday afternoon

Opening

Discuss your experiences since Part 1, current challenges, and Part 2 goals.

Active listening

You practice listening effectively, drawing out information, and helping a colleague to solve a problem.

Advanced preparation

We reinforce the preparation tools provided in Part 1 and introduce additional ones to help you structure your ideas. You apply these tools to the material you brought to practice.

Session 2 – Monday afternoon or Thursday morning

Conduct a meeting

You role-play the meeting you have prepared, in order to increase listener engagement and reinforce delivery skills. We make your first video.

One-to-one coaching

You review the video of your first meeting privately with a coach.

Session 3 – Tuesday morning or Thursday afternoon

Communicate change

We build on the framework we introduced in Part 1 for approaching difficult meetings and conversations in a productive way.

Motivate people to think & act differently

You prepare and role-play a second meeting, one where you expect people to resist because they do not understand the issue being discussed, they have decided there are different reasons for — or solutions to — a problem, or there is not consensus about the importance, urgency or risks involved. We make your second video.

One-to-one coaching

You review the video of your second meeting privately with a coach.

Session 4 – Tuesday afternoon or Friday morning

Lead collaborative meetings

You role-play a collaborative discussion of a business problem. Instead of handing the group the solution, you bring together the skills for active listening, meetings, and overcoming resistance to get the group to solve the problem.

Session 5 – Wednesday morning or Friday afternoon

You practice communicating about two or three different work-related subjects, with very little preparation time. Then you practice a completely spontaneous situation.

Communicate on short notice

Commit to a plan

You identify a few meetings over the next couple of weeks and plan the skills you will apply in each one to increase your chances of success.

Questions?

Email us goals@mcalinden.com or call us +1 212 986 4950

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