Engage and Inspire through Effective Communication
The second part of the program will refresh the skills you built in Part One and add new ones to boost your ability to:
Structure and manage meetings and discussions on complex or controversial topics
Use all the preparation tools to create written communications
Reinforce the skills from Part One and add tools to structure persuasive story lines
Discuss your experiences since Part One, current challenges and Part Two goals.
You will refresh the connections among the Intellectual, Emotional, and Physical skills so your listeners stay engaged and hear clear, simple, and memorable messages, expressed with conviction. We make your first video.
We reinforce the preparation tools provided in Part One and introduce additional ones to help you structure your ideas. You apply these tools to the material you brought to practice.
You review the video of your conviction exercise privately with a coach.
Conduct a meeting
You role-play the meeting you prepared earlier in the day — to increase listener engagement and reinforce delivery and interaction skills. We make your first video.
You review the video of your meeting privately with a coach.
Practice listening and managing meetings; then apply the preparation tools to written communications
Discuss your takeaways from the first day. Then talk about ways to continue exchanging feedback and practicing with colleagues after the program.
You practice listening effectively, drawing out information, and helping a colleague to solve a problem.
Manage a challenging meeting
You bring together all the tools provided and decide which ones to apply to the role-play of a second situation — a challenging meeting or discussion. The meeting might be challenging because people will actively or passively resist your ideas — and you need to motivate them to think and act differently. Or perhaps the challenge is for you to generate a collaborative discussion or brainstorm to get a team or group to come up with their own ideas to solve a problem — so they have ownership of the solution. We make your third video.
You review the video of your challenging meeting privately with a coach.
Adapt skills to written work
You use the preparation tools to write an email, PowerPoint for distribution before or after a meeting, or executive summary of a report. You get feedback on the written piece and — depending on the amount of feedback — you may practice verbalizing an executive summary of the same content.
Commit to a plan
You identify a few meetings over the next couple of weeks and plan the skills you will apply in each one to increase your chances of success.