Building Leadership Communication Skills

Part Two

Day One

Reinforce the skills from Part One, listen actively, and structure persuasive storylines


Discuss your experiences since Part One, current challenges and Part Two goals.


Active listening

You practice listening effectively, drawing out information, and helping a colleague to solve a problem.


Advanced preparation

We reinforce the preparation tools provided in Part One and add a few more, including a way to lay out the storyline and see the separation of key messages from details. You prepare your first communication and get feedback on it.


Conduct a meeting

You role-play the meeting you prepared earlier, to bring the storyline to life, reinforce delivery skills, and increase listener engagement. We make your first video.


One-to-one coaching

You review the video of your meeting privately with a coach.


Day Two

Handle a challenging meeting and then a tailored role-play

Motivate and handle resistance

We provide you with tools to motivate people to think and act differently. You role-play a second meeting where you expect to face resistance. We make your second video.


One-to-one coaching

You review the video of your difficult meeting privately with a coach.


Tailored role-play

Working with a coach, you decide which skills to target and the best way to challenge those skills. Then you practice the skills you have chosen in a role-play.


Commit to a plan

You identify a few meetings over the next couple of weeks and plan the skills you will apply in each one to increase your chances of success.



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